Policy

Contribution Policy

DRAFT — NOT FOR PRODUCTION. Final classification and disclosure language requires CPA and attorney approval before any live payment collection.

When a contribution is requested

CFGS does not request or display any contribution or payment instructions until an organization's eligibility has been reviewed, the organization has been accepted into the program, and the required participation agreement is complete.

How contributions are classified

A requested contribution is not automatically labeled a donation. Before any payment request is created, CFGS Finance assigns an approved classification — such as a charitable contribution, a quid pro quo contribution, program-service revenue, or another CPA-approved classification — and the applicable disclosure language.

How payments are processed

QuickBooks Online is our financial system of record, and QuickBooks Payments is our primary payment processor. Payments use a hosted or tokenized checkout; CFGS does not store complete card numbers or security codes.

Refunds and disputes

Our refund, cancellation, and dispute-handling process will be published here once finalized with Finance and legal review.

Receipts and acknowledgments

The form of receipt or charitable acknowledgment you receive depends on the approved classification of your payment.

Questions

See our Contact page.